- Log out of both the Microsoft Store and the XBOX Application. After a few moments, sign back in to each app to refresh your account access.
- Type wsreset.exe – restart PC and try to log-in again
- Run a system file check by opening Command Prompt as administrator and typing sfc /scannow. Allow the scan to complete and follow any prompts to fix detected issues.
- Next, use the DISM tool to repair system files. In Command Prompt, enter DISM /Online /Cleanup-Image /RestoreHealth and wait for the process to finish.
- Remove the Flight Simulator local app data folder. To do this, press Windows Key + R, type %LOCALAPPDATA%Packages and remove the Microsoft.FlightSimulator_8wekyb3d8bbwe
- Finally, repair the Flight Simulator game through the Microsoft Store or the XBOX Application by selecting the game and choosing the Repair option.
The simulator cannot create the Microsoft.FlightSimulator_8wekyb3d8bbwe container The issue reproduces on multiple PCs The OS is freshly installed Reinstalling Store, Xbox App, Gaming Services, and the game does nothing Your Microsoft account does not have a functioning entitlement record for Flight Simulator 2024 This is a backend licensing / entitlement corruption on Microsoft’s side. No further troubleshooting on your PC will change this.The working workaround:
- Log in to Microsoft Store that have license for Microsoft Flight Simulator
- Log off from XBOX App and log in with completly different account – if you have no other just create: https://account.microsoft.com/account
- After that browse thet Microsoft Store will use the orginal account, but only XBOX Application use the different one
Explain the issue clearly: Flight Simulator will not launch on your account. You’ve tried: full reinstall, Xbox app / Store reset, clearing local cache, even on a brand-new PC. The game works perfectly on a different Live ID on the same PC, which proves the issue is tied to your account. Ask specifically for: entitlement / account corruption check or reset of game licenses / tokens.Alternatively, you may contact us through: https://x.com/XboxSupport or better Help with Microsoft Store purchases – Microsoft Support